Family-owned IMS, Inc. has stayed under the same ownership since it was founded in Liverpool, New York, in 1986, with a second generation now active in the business. The company is known for steady, audit-ready handling of critical communications for regulated organizations, operating four facilities with more than 300 employees and a separate site that shadows production daily. IMS serves healthcare, financial services, insurance, and government clients under a HITRUST-attested operation.
SOC 1 Type II
SOC 2 Type II
ISO 27001
PCI DSS Level 1
FSC Certified
HITRUST CSF r2 Attestation
HIPAA Compliance
Compliance program
FISMA
Compliance program
NIST 800-53
Compliance program
MARS-E
Compliance program
GDPR
Compliance program
IT-ISAC Membership
Registration
FSC
Quality certification